Road map
January 2024
- Establishment of cooperation with QR Solutions, Qiwi, and the cryptocurrency exchange Ataix Eurasia.
- Collaboration with the Neoetf Digital Fund investment fund and provision of crypto-acquiring services.
- Integration of the following developments to ensure service efficiency: «Black box + blockchain integrations,» «CryptoDOC,» «Cryptobalance,» «Cryptolink,» «Authentication server,» «Black box auto exchange.»
- Continued process of obtaining the main digital custody license from Fintech Lab.
- Development of business processes and an internal document management system (Creating a counterparty card in the database; KYC/KYB user verification; Contract signing with the client; Wallet creation).
- Implementation of a confirmation process for major operations using digital signatures.
- Launch of a targeted marketing campaign to increase awareness of the service and its products: (Analysis and selection of effective marketing channels for maximum audience reach; Development of a unique branding strategy; Active management of social media platforms (LinkedIn, Twitter, Telegram, Facebook) to strengthen online presence and engage with the audience; Creation and distribution of content through publications and articles to establish expertise; Interaction with communities and groups related to the industry to strengthen the position in the digital space; Regular monitoring and analysis of audience reactions with subsequent optimization of the marketing strategy).
- Development of the concept and implementation of a proprietary application within the crypto custody service.
February 2024
- Development of Single Sign-On (SSO) technology.
- Obtaining a license for the crypto custody service from Fintech Lab AIFC.
- Development of additional internal documentation and provisions: (Detailed and clear instructions for using the service; Technical documentation of the service, including UML diagrams describing the service architecture, component interactions, and processes; API and integration documentation; Compilation of provisions and policies for employees defining request processing, security compliance, and alignment with regulatory requirements).
- Establish a strategic partnership with Group IB and integrate the «Fraud Anti-Hunting» product into the service.
- Development of additional special business processes within the internal document management: (Funds deposit and withdrawal; Transaction confirmation procedure for fund withdrawal in case of limit increase; Issuance of a smart contract and token according to client-specified parameters; Compliance and response to suspicious transactions).
- Expansion of service offerings, covering various customer segments: (Customers of companies with which cooperation is established, including QR Solutions, Qiwi; Active participants in mining on the Ataix Eurasia crypto exchange, to support the mining community and provide them with specialized services; Formation and development of our customer base aimed at increasing the number of users, not only in existing but also in new segments).
March 2024
- Initiation of negotiations and signing of partnership agreements with banks and financial institutions to expand the network of potential clients.
- Conducting resilience testing of the system and assessing its resistance to possible cyber attacks. Implementation of security system adjustments based on testing results.
- Development and optimization of the technological infrastructure to ensure a higher level of security and customer service efficiency.
- Designing personalized loyalty programs and bonus systems to incentivize customer retention and attract new clients.
April 2024
- Participation in conferences and events related to fintech and cryptocurrencies for networking and knowledge exchange.
- Market analysis and selection of a region for service expansion, including researching market needs, assessing the competitive landscape, and determining the optimal regional context for growth.
May 2024
- Development of an entry strategy for new markets based on research and analysis results.
- Establishment of strategic partnerships with key players in selected regions to ensure support during market entry.
- Creation and optimization of localized versions of the website and applications to enhance the user experience in target markets.
- Preparation for undergoing a security audit of the service and its software.
June 2024
- Development of the customer service program, including the implementation of chatbots, to enhance communication efficiency with users.
- Creation of training programs for staff on the use of internal tools and customer service platforms.
- Compilation of manuals on security procedures and compliance with regulations.
- Preparation of guidelines for handling customer requests, resolving issues, and conducting necessary transactions.
- Attainment of the ISO/IEC 27001 certificate.
July 2024
- Launch of a specialized crypto-custodial service within the jurisdiction of AIFC.
- Implementation of feedback mechanisms and a review management system for continuous improvement of service quality.
- Conducting a competitive analysis and identifying potential market changes.
- Test launch of the mobile application for the crypto custodial service.
August 2024
- Expansion of strategic partnerships with financial institutions, partner companies, and technology partners.
- Discussion of additional opportunities with existing partners and exploration of new partners for collaborative projects.
- Negotiation and agreement with an insurance company to provide an additional level of protection for service customers.
- Development and implementation of insurance programs covering various aspects of financial operations and asset security.
September 2024
- Selection of the UAE and Thailand as target regions for service expansion due to their high level of economic development, active use of digital technologies, and a high volume of financial transactions.
- Review and update of service policies in compliance with local laws and regulations.
- Implementation of changes in processes and systems to meet the requirements of local regulators.
October 2024
- Provision of training for staff and customers in the UAE, along with support to ensure successful implementation and usage of the service.
- Negotiations with local financial organizations and partners to provide support and establish close relationships.
- Integration of the service with local banks to facilitate more convenient and efficient financial transactions.
- Adaptation of the service to local regulatory requirements, currency peculiarities, and language.
- Updating instructions and manuals following changes in the platform's functionality, the legislation of the countries, and industry best practices.
Ноябрь 2024
- Development of specific marketing strategies tailored to the local audience, emphasizing the advantages and values offered by the service.
- Negotiations with key representatives of the financial sector to establish strategic partnerships.
- Development of collaboration agreements for knowledge exchange, service integrations, and ensuring the ease of financial operations.
- Adaptation of the service's technological infrastructure to local standards and requirements.
- Optimization of transaction processing processes and ensuring the maximum level of security for clients in accordance with local regulatory norms.
- Organization of training sessions for staff and customers to familiarize them with the service's features, the security of use, and efficient interaction with its functionality.
December 2024
- Provision of crypto custodial services in the specified regions.
- Development of locally oriented marketing strategies considering the peculiarities of each region.
- Implementation of targeted advertising campaigns through social networks, online platforms, and traditional advertising channels.
- Participation in events and activities tailored to the target audience in the selected regions.